This morning I tried to call Orange to tell them how my phone is good for little more than throwing at a window. It sometimes allows me to call out, it won’t text and it switches itself off independently.
For all the thing isn’t doing, it did manage to send a standard “please call” text to a friend in South Africa, whose number is saved without a dial code. The text didn’t feature in my sent items box and my friend thought I was knee deep in trouble. I don’t know how this works, but I’m eager find out. Or rather, I’m interested to count how many “S’not my job” shrugs I get before I stop getting passed through the useless front-line employees.
I was cut off from the customer service line after twice going through the motions of pressing 1, 2, 1, 1, 4, 4, 3, 2, 4 and 1. I never reached a human voice, but spent enough time on the phone to probably crank up a small bill. I sent an Adrian Mole-esque online query telling them how my phone and their help line are good for nothing. I resolve to dunk the dull lump in the loo if they don’t sort me out quickly.
I decide that since my mood is already sufficiently sullied, I may as well deal with Google checkout at the same time. “No” your service hasn’t been good enough. “Thanks” for the small, broken pieces of information you have offered “But” you’re avoiding my key query. “When” will I receive payment so I can gauge “How long?” it will be before I receive angry emails asking for money back, or telling me to stick my prints “Up my cat’s naught”.
I think I should get another shot of personality* in me, but quickly drop my mom a line to let her know that my phone isn’t being a sport.
She says “that sounds terrible” before telling me how my brother’s close friend, Marcia, collapsed on Saturday. And that a few hours later she had her life support switched off.
Perspective.
*coffee, not scotch